Product Questions
What games are included with RetroBuddy?
For a complete list of games, click here. Use the Ctrl + F shortcut to open a search window and look for your desired game.
On which devices can I play with RetroBuddy?
You can enjoy gaming on any device with an HDMI port.
Can I save my game progress?
Certainly! You can select and save games via the main menu. Press Start+Select (the two middle buttons) to access the main menu.
How do I connect the controllers to the RetroBuddy stick?
Once you've inserted batteries and flipped the switch on the bottom of the controller, the controllers will automatically connect.
Shipping and Tracking
How long does shipping take?
Delivery typically takes 6-10 business days. You'll receive a tracking ID within 48 hours of your order to monitor its status.
When will my order be shipped?
Orders usually leave our shipping center 1-2 days after placement.
How can I find my tracking number?
We'll email you a tracking link once your order is dispatched from our warehouse.
Returns and Exchanges
How do I exchange an item?
For exchanges, ensure you're within the 40-day return period. Items must be undamaged, clean, and free from stains, hair, or dust. Exchanges are free and can be processed through our returns portal, where you'll also receive shipping labels.
How do I return an order?
To return an item, do so within the 40-day period, ensuring the item is undamaged and clean. Use our returns portal for easy processing and to receive shipping labels.
Ordering and Payment
How do I use a discount code?
Apply discount or promotional codes at checkout under "Show Order Summary."
What payment methods are accepted?
We accept credit cards (VISA, Mastercard, American Express), PayPal, and Amazon Pay.